Refund Policy

30-Day Money-Back Guarantee

We stand behind Sabel Black Seed Oil. If you're not happy with your order for any reason, ask for a refund within 30 days of delivery and we'll refund you.

1. What's covered

• Every order, including one-time purchases, the first subscription order and every subscription refill
• Opened and unopened products. You don't need to send anything back.
• The refund covers the product price you paid. Shipping fees and shipping protection are not refunded, unless the order arrived damaged, defective or wrong (section 3).

2. How to request a refund

1. Email support@sabellife.com within 30 days of the delivery date shown in your tracking.
2. Include your full name and order number. A reason helps us improve but isn't required.
3. We reply within one business day. Approved refunds go back to your original payment method, and your bank may take 5–10 business days to show them.

3. Damaged, defective or wrong items

Email support@sabellife.com within 3 days of delivery with your order number and a photo of the product and packaging. We'll send a free replacement or a full refund, including shipping.

4. Subscriptions

• Each refill is covered for 30 days from its own delivery date.
• A refund doesn't cancel your subscription. Cancel in one click in your account, or ask us in your refund email and we'll cancel it for you. See our Subscription Policy.
• If you're charged for a refill you meant to cancel, contact us within 30 days of delivery and it's covered by this guarantee.

5. Not eligible

• Requests made more than 30 days after delivery
• Orders lost because of an incorrect address entered at checkout (see our Shipping Policy)
• Free gifts and digital bonuses, such as e-books
• Products bought from anyone other than sabellife.com
• Repeat refund requests that look like abuse of this guarantee. We'll still honor your first refund.

6. Cancelling or changing an order before it ships

Email us within 1 hour of placing your order to cancel or change it. After that, it may already be packed. If so, you can still use this guarantee after it arrives.

7. Before a chargeback

Please contact us first. We can usually resolve any issue within one business day, which is faster than a bank dispute.

Contact: support@sabellife.com